Shipping policy

At Garnitura.mx, we are committed to delivering your freeze-dried favorites with care and efficiency throughout Mexico. Please review our shipping policy below:

Delivery Time

  • Standard delivery: 9 business days from the date of order confirmation.

  • Processing time may vary depending on order volume, product availability, or public holidays.

Shipping Costs

Shipping costs are calculated based on your package's weight, size, and destination within Mexico. Estimated rates:

  • Ground Economy (Estafeta / UPS): MXN 180–200

  • Express Courier (FedEx / DHL): MXN 180–300

Final shipping cost will be displayed at checkout using live carrier rates.

Shipping Area

  • We currently only ship within Mexico.

  • International shipping is not available at this time.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and carrier details to monitor your package.

Delivery Address

Please ensure that your shipping address is complete and accurate. Garnitura.mx is not responsible for delays or lost shipments caused by incorrect or incomplete addresses.

Delays and Damages

In case of delays, damaged items, or delivery issues:

  • Contact us within 24 hours of receiving your order.

  • Send a brief description and photo evidence (if applicable) to:

We’ll work with the shipping carrier to resolve any issues promptly.